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Conflict Lens : ウィキペディア英語版 | Conflict Lens
The Conflict Lens is an on-line conflict management tool which identifies an individual’s behavior in conflict situations and assesses the outcome. ==Development== Conflict style inventories are most often used in leadership and management training courses or in executive coaching sessions. Conflict style inventories, which first appeared in the 1960s, were most often based on the work of Robert R. Blake and Jane Mouton using their Managerial Grid Model.〔(【引用サイトリンク】title=Blake Mouton Managerial Grid page )〕 Blake and Mouton used two axes. “Concern for people” is plotted on the Y axis and “Concern for task” is plotted on axis X. Using this group they developed five differing styles of approaching conflict resolution often referenced as: win-win, win-lose, compromise, avoid, and comply. In 1974, Kenneth W. Thomas and Ralph H. Kilman adopted this model and created the Thomas Kilmann Conflict Mode Instrument. This is the best known of the conflict style inventories. Another often used instrument is the Conflict Dynamics Profile offered by Eckerd College in Florida. This is primarily designed to be offered as a 360 degree instrument. In 2001 Glenn Hallam, Ph.D., Paul Seymour Ph.D. and Gina Hallam, M.A. published the Conflict Lens, an on-line instrument based on the premise that conflict management is a skill that can be learned if people know which behaviors lead to constructive outcomes and which behaviors lead to destructive outcomes. The Conflict Lens is founded on the belief that the concept of style is limited in that it does not inform a person what behaviors would be most valuable in successfully resolving conflict and that conflict resolution is based more on situational context than on dominant style (Callanan, Benzing, and Perri, 2006). The behaviors were identified through empirical research and indicate how to approach the relational aspects of conflict resolution and the actual issue itself. The instrument is based on a taxonomy of behaviors considering research by Johnson and Johnson (2000), Thomas (1975) and Deutch (1973).
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